Customer-Focused Loss Prevention Associate

The TJX Companies, Inc.; Columbia Township (MO); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Health benefits

Paid holidays

Parental leave

Scholarship program

Adoption assistance

Vision benefits

Job summary

HomeGoods at The TJX Companies, Inc. is seeking a frontline team member to support a positive customer shopping experience and work closely with store teams and Loss Prevention.

You will engage customers, assist at checkouts, and help deter theft while upholding store procedures and safety. The role requires 0–2 years in retail or security, excellent communication, and the ability to adapt to changing directions.

Qualifications

• Excellent communication and good judgment.
• Ability to adapt to changes and unexpected situations.
• Strong team player with peers and supervisors.
• Flexible schedule to support business needs.
• 0–2 years retail or security experience.

Responsibilities

• Provide timely, courteous service to customers.
• Engage customers and maintain positive shopping environment.
• Deterrent presence to reduce theft; promote shrink reduction.
• Observe accurate checkout procedures.
• Communicate shrink-related concerns to management.
• Support loss prevention and store management in goals.
• Promote safety and maintain a secure store environment.
• Follow labor laws and store policies.

Skills

Customer service

Communication skills

Flexibility

Retail experience

Job description

HomeGoods at The TJX Companies, Inc. is seeking a frontline team member to support a positive customer shopping experience and work closely with store teams and Loss Prevention.

You will engage customers, assist at checkouts, and help deter theft while upholding store procedures and safety. The role requires 0–2 years in retail or security, excellent communication, and the ability to adapt to changing directions.