Frontline Loss Prevention & Customer Service I

TJX; New York (NY); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Health care FSA

Job summary

HomeGoods, part of TJX Companies, is seeking a retail associate to support a positive shopping experience and maintain strong partnerships with store teams and Loss Prevention. You will engage customers, deter theft, and ensure accurate checkout procedures in a fast-paced Brooklyn store.

The role requires excellent communication, adaptability to changes, and the ability to work a flexible schedule. 0–2 years retail or security experience is expected. Competitive benefits are offered.

Qualifications

• Excellent communication and good judgment.
• Ability to respond to changes or unexpected situations.
• Standout colleague, works well with peers and supervisors.

Responsibilities

• Provides timely, courteous and knowledgeable service to customers.
• Engages customers, creating a positive shopping environment.
• Deters theft through customer engagement and professional presence.
• Follows checkout procedures for customers and associates.
• Coordinates shrink-related activities with Store Management and Loss Prevention.
• Supports shrink reduction goals and programs.

Skills

Excellent communication

Customer service mindset

Flexible schedule

Retail experience

Job description

HomeGoods, part of TJX Companies, is seeking a retail associate to support a positive shopping experience and maintain strong partnerships with store teams and Loss Prevention. You will engage customers, deter theft, and ensure accurate checkout procedures in a fast-paced Brooklyn store.

The role requires excellent communication, adaptability to changes, and the ability to work a flexible schedule. 0–2 years retail or security experience is expected. Competitive benefits are offered.