Customer-Focused Currency Exchange Teller

Florida and Texas Currency Exchange; Naples (FL); On-site; USD 39,950,000 - 49,594,000; Full time

Job summary

Florida Currency Exchange is seeking a friendly Teller to help travelers and local customers with currency exchange transactions at our Naples, FL locations. You'll greet customers, process transactions, balance tills, and ensure accuracy and compliance with company policies in a fast-paced environment.

The role emphasizes exceptional customer service, integrity, and teamwork, with opportunities to grow within our expanding financial services network.

Qualifications

• Experience delivering friendly, accurate service to customers.
• Demonstrates clear communication and professional conduct.
• Maintains integrity and confidentiality in handling transactions.
• Displays attention to detail and accuracy in daily tasks.
• Works well in a team and collaborates to meet branch goals.
• Shows numerical proficiency and basic analytical skills.

Responsibilities

• Greet customers and assist with basic currency exchange services.
• Provide excellent customer service to enhance the experience.
• Process transactions accurately and in line with policies.
• Balance till at start and end of each shift.
• Maintain a balanced till and record all transactions.
• Identify and report discrepancies; resolve promptly.
• Follow security procedures to prevent fraud and theft.
• Support opening and closing procedures of the branch.
• Answer inquiries in a professional and courteous manner.

Skills

Customer Service

Communication

Integrity

Attention to Detail

Teamwork

Numerical Skills

Analytical Thinking

Job description

Florida Currency Exchange is seeking a friendly Teller to help travelers and local customers with currency exchange transactions at our Naples, FL locations. You'll greet customers, process transactions, balance tills, and ensure accuracy and compliance with company policies in a fast-paced environment.

The role emphasizes exceptional customer service, integrity, and teamwork, with opportunities to grow within our expanding financial services network.