Customer-Focused Currency Exchange Specialist

Florida and Texas Currency Exchange; Austin (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Florida Currency Exchange is seeking a Teller to greet customers, handle basic currency exchanges, and ensure accurate, secure transactions. The role emphasizes customer service, attention to detail, and strict adherence to company policies. You will balance tills, verify identifications, and work with the team to meet branch goals in a fast-paced environment.

Strong communication and integrity are essential, along with the ability to handle money and sensitive information responsibly.

Qualifications

• Excellent communication and interpersonal skills.
• Integrity and trustworthiness are essential.
• Attention to detail and accuracy in all tasks.
• Strong numerical and analytical abilities.
• Ability to work effectively in a fast-paced environment.

Responsibilities

• Greet customers and assist with basic currency exchange.
• Provide excellent customer service to enhance the experience.
• Process transactions accurately and efficiently per policies.
• Balance till at the start and end of each shift.
• Verify customer identifications and required documentation.
• Maintain confidentiality of customer information.
• Collaborate with team to achieve branch goals and improve satisfaction.
• Follow security procedures to protect against fraud.

Skills

Customer service

Communication

Attention to detail

Teamwork

Numerical skills

Security awareness

Job description

Florida Currency Exchange is seeking a Teller to greet customers, handle basic currency exchanges, and ensure accurate, secure transactions. The role emphasizes customer service, attention to detail, and strict adherence to company policies. You will balance tills, verify identifications, and work with the team to meet branch goals in a fast-paced environment.

Strong communication and integrity are essential, along with the ability to handle money and sensitive information responsibly.