Customer-Focused Banking Teller — Service & Transactions

hbtbank; Bloomington (IL); On-site; USD 23,000 - 28,000; Full time

Job summary

Heartland Bank and Trust Company is seeking a Retail Teller to serve as the face of the branch in Bloomington, IL. You will deliver friendly, name-based service and process transactions with accuracy while building lasting relationships.

You will identify customer needs, explain available banking products, and comply with fraud-prevention policies in a fast-paced retail environment. A high school diploma or GED is preferred.

Qualifications

• Frontline customer service experience and ability to engage customers by name.
• Knowledge of banking products and services available at a retail branch.
• Ability to complete transactions accurately and efficiently with cash handling.

Responsibilities

• Provide excellent customer experiences and build relationships with customers.
• Identify customer needs and offer appropriate banking solutions.
• Process transactions accurately and securely, including cash handling.
• Adhere to policies to minimize fraud risk.
• Participate in various retail and bank projects as needed.

Skills

Customer service

Cash handling

Communication

Relationship building

Education

High School Diploma or GED

Job description

Heartland Bank and Trust Company is seeking a Retail Teller to serve as the face of the branch in Bloomington, IL. You will deliver friendly, name-based service and process transactions with accuracy while building lasting relationships.

You will identify customer needs, explain available banking products, and comply with fraud-prevention policies in a fast-paced retail environment. A high school diploma or GED is preferred.