Customer-Focused Bank Teller

hbtbank; Metamora (IL); On-site; USD 23,000 - 28,000; Full time

Job summary

Heartland Bank and Trust Company is seeking a Retail Teller to serve as the frontline representative in our Illinois branches. You will deliver excellent customer experiences, handle transactions with accuracy, and expand relationships by understanding customer needs.

The role emphasizes cash handling, product knowledge, and adherence to policies to prevent fraud. Join a community-focused bank with growth opportunities across 70+ locations.

Qualifications

• Face of the bank; provides friendly service and processes transactions accurately.
• Cash handling and accurate transaction processing.
• Ability to explain and offer banking products and services.
• Commitment to following policies to prevent fraud.

Responsibilities

• Facilitate an excellent customer experience, engaging customers by name, in a friendly and professional manner.
• Build and foster customer relationships by proactively identifying their needs and offering appropriate solutions.
• Knowledge of and ability to provide products and services available through the retail banking branch.
• Complete transactions accurately and efficiently, including cash handling.
• Comply with all policies and procedures to minimize the risk of fraud.

Skills

Customer service

Cash handling

Relationship building

Product knowledge

Education

High School Diploma or GED

Job description

Heartland Bank and Trust Company is seeking a Retail Teller to serve as the frontline representative in our Illinois branches. You will deliver excellent customer experiences, handle transactions with accuracy, and expand relationships by understanding customer needs.

The role emphasizes cash handling, product knowledge, and adherence to policies to prevent fraud. Join a community-focused bank with growth opportunities across 70+ locations.