Customer-Centric Retail Teller

Heartland Bank and Trust Company; Bloomington (IL); On-site; USD 23,000 - 28,000; Full time

Job summary

Heartland Bank and Trust Company is seeking a Retail Teller in Bloomington, IL to serve as the frontline representative. You will process customer transactions accurately, handle cash, and deliver friendly, professional service to our community customers.

You will identify customer needs, recommend suitable banking products, and help build lasting relationships while adhering to all policies to minimize risk.

Qualifications

• HS Diploma or GED preferred or equivalent combination of education and experience.
• Experience in retail banking or cash handling is a plus.
• Strong customer service and communication skills.

Responsibilities

• Facilitate an excellent customer experience, engaging customers by name, in a friendly and professional manner.
• Build and foster customer relationships by proactively identifying their needs and offering appropriate solutions.
• Knowledge of and ability to provide products and services available through the retail banking branch.
• Complete transactions accurately and efficiently, including cash handling.

Skills

Cash handling

Customer service

Banking products

Relationship building

Education

High school diploma

Job description

Heartland Bank and Trust Company is seeking a Retail Teller in Bloomington, IL to serve as the frontline representative. You will process customer transactions accurately, handle cash, and deliver friendly, professional service to our community customers.

You will identify customer needs, recommend suitable banking products, and help build lasting relationships while adhering to all policies to minimize risk.