Customer-Driven Bank Teller: Service & Transactions

hbtbank; Big Grove Township (IL); On-site; USD 24,000 - 30,000; Full time

Job summary

Heartland Bank and Trust Company is seeking a Retail Teller to serve as the face of our community bank. You will process customer transactions accurately and efficiently while delivering exceptional service and building relationships.

In this role you will handle cash, understand our product and service offerings, follow all policies, and contribute to a positive team environment. High school diploma or GED is preferred; prior retail banking experience is a plus.

Qualifications

• High school diploma or GED preferred or equivalent
• Willingness to participate in bank projects

Responsibilities

• Facilitate an excellent customer experience, engaging customers by name, in a friendly and professional manner.
• Build and foster customer relationships by proactively identifying their needs and offering appropriate solutions.
• Knowledge of and ability to provide products and services available through the retail banking branch.
• Complete transactions accurately and efficiently, including cash handling.
• Comply with all policies and procedures to minimize the risk of fraud.

Skills

Customer service

Cash handling

Relationship building

Education

H.S. Diploma or GED

Job description

Heartland Bank and Trust Company is seeking a Retail Teller to serve as the face of our community bank. You will process customer transactions accurately and efficiently while delivering exceptional service and building relationships.

In this role you will handle cash, understand our product and service offerings, follow all policies, and contribute to a positive team environment. High school diploma or GED is preferred; prior retail banking experience is a plus.