Frontline Banking Teller - Build Customer Relationships

hbtbank; Carlinville (IL); On-site; USD 23,000 - 28,000; Full time

Job summary

Heartland Bank and Trust is seeking a Retail Teller in Illinois to serve as a frontline representative. You will handle customer transactions, answer questions, and promote available banking products, while maintaining accuracy and compliance.

The role emphasizes building relationships, providing friendly service by name, and handling cash with care in a community-focused environment. A high school diploma or GED is preferred, with opportunities for growth within a trusted regional bank.

Qualifications

• H.S. Diploma or GED preferred or equivalent combination of education and experience.

Responsibilities

• Facilitate an excellent customer experience, engaging customers by name, in a friendly and professional manner.
• Build and foster customer relationships by proactively identifying their needs and offering appropriate solutions.
• Knowledge of and ability to provide products and services available through the retail banking branch.
• Complete transactions accurately and efficiently, including cash handling.
• Comply with all policies and procedures to minimize the risk of fraud.

Education

High School Diploma or GED

Job description

Heartland Bank and Trust is seeking a Retail Teller in Illinois to serve as a frontline representative. You will handle customer transactions, answer questions, and promote available banking products, while maintaining accuracy and compliance.

The role emphasizes building relationships, providing friendly service by name, and handling cash with care in a community-focused environment. A high school diploma or GED is preferred, with opportunities for growth within a trusted regional bank.