Frontline Banking Teller — Customer Service & Cash Handling

Heartland Bank and Trust Company; Carlinville (IL); On-site; USD 22,730 - 28,419; Full time

Job summary

Heartland Bank and Trust Company is seeking a Retail Teller in Illinois. The Retail Teller is a frontline representative and the face of Heartland Bank within the communities we serve, handling transactions and delivering excellent service.

You will engage customers by name, identify needs, and offer suitable solutions while following policies to minimize fraud risk. Heartland offers a competitive benefits package and a community-focused culture.

Qualifications

• H.S. Diploma or GED preferred or equivalent combination of education and experience.
• Excellent customer service and communication skills.

Responsibilities

• Facilitate an excellent customer experience, engaging customers by name, in a friendly and professional manner.
• Build and foster customer relationships by proactively identifying their needs and offering appropriate solutions.
• Knowledge of and ability to provide products and services available through the retail banking branch.
• Complete transactions accurately and efficiently, including cash handling.
• Comply with all policies and procedures to minimize the risk of fraud.

Skills

Customer service

Cash handling

People skills

Communication

Education

High School Diploma or GED

Job description

Heartland Bank and Trust Company is seeking a Retail Teller in Illinois. The Retail Teller is a frontline representative and the face of Heartland Bank within the communities we serve, handling transactions and delivering excellent service.

You will engage customers by name, identify needs, and offer suitable solutions while following policies to minimize fraud risk. Heartland offers a competitive benefits package and a community-focused culture.