Customer-Focused Banker: Tech-Savvy & Trusted Advisor

JPMorgan Chase & Co.; Village of Suffern (NY); On-site; USD 42,000 - 52,000; Full time

Job summary

JPMorgan Chase & Co. in New York is seeking an Associate Banker to greet clients, deliver attentive service, and introduce banking solutions with modern technology. You will represent the Chase brand and help clients achieve their financial goals through friendly, knowledgeable assistance.

The role focuses on opening new accounts, servicing existing ones, using Chase Mobile App and ATMs, and collaborating with branch colleagues to exceed client expectations and build lasting relationships.

Qualifications

• Client service experience or similar background.
• Ability to build trusted relationships with clients.
• Strong communication and listening skills.
• Willingness to learn products, services and procedures.
• Ability to work collaboratively with branch team.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Open new accounts and service existing ones while following policies and regulations.
• Assist clients with day-to-day banking using Chase Mobile App, Chase.com and ATMs.
• Build relationships by listening, asking thoughtful questions, and sharing product knowledge.
• Handle branch operations and cash devices in accordance with bank procedures.

Skills

Client service

Relationship building

Communication

Team collaboration

Learning products

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. in New York is seeking an Associate Banker to greet clients, deliver attentive service, and introduce banking solutions with modern technology. You will represent the Chase brand and help clients achieve their financial goals through friendly, knowledgeable assistance.

The role focuses on opening new accounts, servicing existing ones, using Chase Mobile App and ATMs, and collaborating with branch colleagues to exceed client expectations and build lasting relationships.