Client-Centric Banker: Tech-Savvy Financial Guidance

JPMorgan Chase; Cincinnati (OH); On-site; USD 36,000 - 48,000; Full time

Job summary

JPMorgan Chase's Chase branch is seeking an Associate Banker to deliver a warm, welcoming experience and to leverage the latest banking solutions. You will greet clients, manage lobby flow, assist with everyday transactions, and guide customers to mobile and online tools so they can bank anytime, anywhere.

You will build trusted relationships, open new accounts, and partner with the branch team to help clients reach their financial goals while following all policies, procedures, and regulatory

Qualifications

• Ability to put clients first and exceed their expectations.
• Ability to build trusted relationships with clients.
• Ability to elevate the client experience through teamwork and care.
• Ability to quickly learn products, services, and procedures.
• Client service experience or comparable experience.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Exceed client expectations by servicing accounts and opening new ones while complying with policies.
• Educate clients on day-to-day banking and digital tools (mobile app, online banking, ATMs).
• Build relationships and collaborate with branch team to help clients reach financial goals.

Skills

Client service

Relationship building

Communication

Teamwork

Product knowledge

Technology fluency

High school diploma

Education

High school diploma or GED

Job description

JPMorgan Chase's Chase branch is seeking an Associate Banker to deliver a warm, welcoming experience and to leverage the latest banking solutions. You will greet clients, manage lobby flow, assist with everyday transactions, and guide customers to mobile and online tools so they can bank anytime, anywhere.

You will build trusted relationships, open new accounts, and partner with the branch team to help clients reach their financial goals while following all policies, procedures, and regulatory