Client-Focused Banker: Tech-Savvy Trusted Advisor

JPMorgan Chase; Normal (IL); On-site; USD 42,000 - 64,000; Full time

Job summary

JPMorgan Chase is seeking an Associate Banker to represent our brand with hospitality, using cutting-edge financial technology and friendly service. You will help clients achieve their financial goals by delivering exceptional experiences and building trusted relationships in a branch setting.

You will guide customers through opening accounts, servicing existing ones, and using Chase Mobile App, Chase.com, and ATMs to meet their needs while ensuring policy and regulatory compliance.

Qualifications

• High school diploma or GED required.
• Strong customer service experience and relationship-building abilities.
• Able to learn banking products and procedures quickly.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow with a tablet.
• Open new accounts and handle account servicing while following policies and regulations.
• Educate clients on day-to-day transactions and digital banking tools like Chase Mobile App and Chase.com.
• Build trusted relationships by actively listening and collaborating with team members to reach financial goals.
• Perform branch operations including cash handling and adherence to security procedures.

Skills

Client service

Relationship building

Effective communication

Problem solving

Team collaboration

Adaptability

Detail oriented

Education

High school diploma or GED

Job description

JPMorgan Chase is seeking an Associate Banker to represent our brand with hospitality, using cutting-edge financial technology and friendly service. You will help clients achieve their financial goals by delivering exceptional experiences and building trusted relationships in a branch setting.

You will guide customers through opening accounts, servicing existing ones, and using Chase Mobile App, Chase.com, and ATMs to meet their needs while ensuring policy and regulatory compliance.