Client Experience Banker

JPMorgan Chase & Co.; New York (NY); On-site; USD 42,000 - 65,000; Full time

Job summary

JPMorgan Chase & Co. in New York is seeking an Associate Banker to welcome clients, deliver attentive service, and guide them through everyday banking needs. You will represent the brand and use the latest financial technology to enhance client experiences.

In this role, you will open new accounts, service existing ones, and help clients navigate Chase Mobile App, Chase.com, and ATMs. You will build trusted relationships by listening, asking questions, and collaborating with the branch team to

Qualifications

• High school diploma or GED is required.
• Experience in client service or retail banking favored.
• Ability to learn products, services, and procedures quickly.

Responsibilities

• Welcome clients and deliver attentive service in-branch.
• Open accounts and service existing clients per policy.
• Educate clients on Chase Mobile and online platforms.
• Build relationships with clients by listening and asking questions.
• Assist with branch operations and cash handling following procedures.

Skills

Client service

Relationship building

Communication

Attention to detail

Teamwork

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. in New York is seeking an Associate Banker to welcome clients, deliver attentive service, and guide them through everyday banking needs. You will represent the brand and use the latest financial technology to enhance client experiences.

In this role, you will open new accounts, service existing ones, and help clients navigate Chase Mobile App, Chase.com, and ATMs. You will build trusted relationships by listening, asking questions, and collaborating with the branch team to