Customer-Focused Auto Service Advisor — Paid Training & Growth

Sun Auto Tire & Service; Tucson (AZ); On-site; USD 50,000 - 85,000; Full time

Benefits offered by this job

Bonus or commissions

Paid training

Medical benefits

Paid time off

Employee discounts

Career advancement

Job summary

Sun Auto Tire & Service is hiring a Sales & Service Advisor in Tucson, AZ. You’ll greet customers, listen to concerns, and guide them through product and service options to deliver a smooth, trustworthy experience from check-in to checkout.

This role emphasizes customer service, sales conversations, and problem-solving in a fast-paced automotive environment. Training is provided, with opportunities for career advancement and a flexible weekend schedule.

Qualifications

• Customer-focused and able to drive a positive guest experience.
• Comfortable with sales conversations and product recommendations.
• Strong communication and active listening to understand customer needs.
• Able to learn automotive products, services, and store tools.
• Capable of managing multiple priorities in a fast-paced setting.

Responsibilities

• Greet customers in person and by phone, building trust from the first hello.
• Review vehicle history and inspection results to recommend services.
• Explain maintenance, repair, tire, warranty, and financing options clearly.
• Create accurate estimates, work orders, and invoices in the POS system.
• Keep customers updated on service status, timing, and cost.
• Collaborate with technicians and leadership to manage workflow.

Skills

Customer focus

Sales conversations

Communication

Active listening

Organized

Flexible schedule

Driver’s license

Education

High school diploma or equivalent

Job description

Sun Auto Tire & Service is hiring a Sales & Service Advisor in Tucson, AZ. You’ll greet customers, listen to concerns, and guide them through product and service options to deliver a smooth, trustworthy experience from check-in to checkout.

This role emphasizes customer service, sales conversations, and problem-solving in a fast-paced automotive environment. Training is provided, with opportunities for career advancement and a flexible weekend schedule.