Automotive Sales & Service Advisor — Training & Bonuses

Sun Auto Tire and Service; Mesa (AZ); On-site; USD 48,000 - 85,000; Full time

Benefits offered by this job

Competitive pay and bonus/commission

Paid training

Medical, dental, and vision benefits

Paid time off

Employee discounts

Career advancement opportunities

Job summary

Sun Auto Tire & Service in Mesa, AZ is seeking a Sales & Service Advisor. You will greet customers, assess vehicle history, and guide them through recommended services from check-in to checkout. Training is provided, with opportunities to grow into leadership roles.

The role emphasizes customer service, sales conversations, and problem-solving in a fast-paced environment. A valid driver’s license and flexible schedule, including weekends, are required.

Qualifications

• The role requires strong customer service and sales skills with the ability to explain service options clearly.
• Ability to learn automotive products and services and manage multiple priorities in a fast-paced environment.
• Professional appearance and positive brand representation.
• Proficiency with POS systems and vehicle inspection tools.
• Willingness to work a flexible schedule, including weekends.

Responsibilities

• Greet customers in person and by phone, build trust from the first contact.
• Review vehicle history and inspection results to recommend services.
• Explain maintenance and financing options clearly to customers.
• Prepare estimates, work orders, and invoices in the POS system.
• Keep customers updated on service status and costs.
• Collaborate with technicians and leadership to manage workflow.
• Schedule appointments and verify parts availability.
• Follow up post-service to ensure satisfaction.

Skills

Customer service

Sales

Communication

Organization

Problem solving

Education

High school diploma or equivalent

ASE Certified Service Consultant Certification

State Inspector License

Tools

Point-of-sale system

Digital Vehicle Inspection tools

Scheduling tools

Job description

Sun Auto Tire & Service in Mesa, AZ is seeking a Sales & Service Advisor. You will greet customers, assess vehicle history, and guide them through recommended services from check-in to checkout. Training is provided, with opportunities to grow into leadership roles.

The role emphasizes customer service, sales conversations, and problem-solving in a fast-paced environment. A valid driver’s license and flexible schedule, including weekends, are required.