Automotive Service & Sales Advisor — Paid Training

BRAKEmax Tire and Service Center; Tucson (AZ); On-site; USD 50,000 - 85,000; Full time

Benefits offered by this job

Competitive pay with bonus

Paid training

Medical benefits

Paid time off

Career advancement

Job summary

BRAKEmax Tire & Service Centers in Tucson, AZ is seeking a Sales & Service Advisor to greet customers, assess needs, and guide them through services from check-in to checkout. You will review vehicle history and inspections, explain options, build estimates, and coordinate with technicians.

Training is provided, with opportunities for growth within the Sun Auto Network. The role requires strong customer service, ability to learn store systems, and a flexible schedule including weekends;

Qualifications

• Customer-focused, organized and able to handle sales conversations.
• Able to learn automotive products and services and manage multiple priorities.
• Professional appearance and ability to positively represent the brand.
• Strong customer service, communication, and active listening skills.
• Ability to learn and use POS systems, Digital Vehicle Inspection tools, scheduling tools, and other store technology.
• Ability to explain service recommendations, estimates, timelines, warranties, and declined work clearly and professionally.
• Must be 18 years of age or older.
• Valid driver’s license and successful completion of a Motor Vehicle Records check.

Responsibilities

• Greet customers in person and by phone, build trust from the first hello.
• Review vehicle history, Digital Vehicle Inspection results, and technician findings to recommend services.
• Explain maintenance, repair, tire, warranty, and financing options clearly.
• Build estimates, work orders and invoices in the POS system.
• Schedule appointments and verify parts availability.
• Follow checkout procedures and review completed work.
• Keep customers updated on service status, timing and cost.

Skills

Customer focus

Organizational skills

Sales communication

Active listening

Professional appearance

Teamwork

Flexibility

Problem solving

Detail oriented

Strong work ethic

Education

ASE Certification

State Inspector License

High school diploma or equivalent

Tools

POS systems

Digital Vehicle Inspection tools

Scheduling tools

CRM systems

Job description

BRAKEmax Tire & Service Centers in Tucson, AZ is seeking a Sales & Service Advisor to greet customers, assess needs, and guide them through services from check-in to checkout. You will review vehicle history and inspections, explain options, build estimates, and coordinate with technicians.

Training is provided, with opportunities for growth within the Sun Auto Network. The role requires strong customer service, ability to learn store systems, and a flexible schedule including weekends;