Automotive Service & Sales Advisor

Sun Auto Service; Tucson (AZ); Vor Ort; USD 50.000 - 85.000; Vollzeit

Benefits dieser Stelle

Bonus opportunities

Paid training

Medical, dental, and vision benefits

Paid time off

Career advancement opportunities

Zusammenfassung

Sun Auto Tire & Service in Tucson, AZ is hiring a Sales & Service Advisor. You will greet customers, listen to concerns, and recommend the right services to guide them from check-in to checkout. Training will be provided on products, services, and store tools to support customers and the store team.

The role offers competitive pay with bonus opportunities, paid training, health benefits, paid time off, and clear paths for advancement toward leadership positions within a growing network.

Qualifikationen

• Must be customer-focused, organized, and able to learn automotive products and services.
• Strong customer service, communication, and active listening skills.
• Able to learn and use point-of-sale systems, Digital Vehicle Inspection tools, customer records, scheduling tools, and other store technology.
• Must be 18 years of age or older and have a valid driver’s license.

Aufgaben

• Greet customers in person and by phone, listen to their needs, and build trust from the first hello.
• Review vehicle history, Digital Vehicle Inspection results, and technician findings to recommend the right products and services.
• Explain maintenance, repair, tire, warranty, and financing options clearly to help customers decide.
• Build accurate estimates, work orders, and invoices in the POS system.
• Keep customers updated on service status, timing, and cost throughout the day.
• Coordinate with technicians and leadership to manage workflow and keep repairs on track.
• Schedule appointments, verify parts, and follow checkout procedures, including review of completed work.
• Make post-service follow-up calls to ensure satisfaction and encourage returns.
• Maintain a clean, safe store and follow all safety procedures and PPE.

Kenntnisse

Customer service

Communication

Active listening

Organizational skills

Flexibility

Professional appearance

Ausbildung

High school diploma or equivalent

ASE Certified Service Consultant Certification

State Inspector License

Tools

POS system

Digital Vehicle Inspection

Jobbeschreibung

Sun Auto Tire & Service in Tucson, AZ is hiring a Sales & Service Advisor. You will greet customers, listen to concerns, and recommend the right services to guide them from check-in to checkout. Training will be provided on products, services, and store tools to support customers and the store team.

The role offers competitive pay with bonus opportunities, paid training, health benefits, paid time off, and clear paths for advancement toward leadership positions within a growing network.