Automotive Service & Sales Advisor

Sun Auto Service; Missouri; Hybrid; USD 50,000 - 80,000; Full time

Benefits offered by this job

Competitive pay with bonuses or commis

Paid training and hands-on development

Medical, dental, and vision benefits

Paid time off

Employee discounts

Career advancement opportunities to管理/

Job summary

Sun Auto Tire & Service is seeking a Sales & Service Advisor to greet customers, assess vehicle needs, and guide them through service options from check-in to checkout. The role blends customer care with sales in a fast-paced automotive environment.

The position offers training, benefits, and opportunities for career growth within the Sun Auto network, with weekends required as needed.

Qualifications

• The right candidate is customer-focused, organized, comfortable with sales conversations, able to learn automotive products and services, and can manage multiple priorities while staying professional and helpful.
• Professional appearance and ability to represent the brand positively with customers and teammates.
• Strong customer service, communication, and active listening skills.
• Ability to learn and use point-of-sale systems, Digital Vehicle Inspection tools, scheduling tools, and other store technology.
• Ability to explain service recommendations, estimates, timelines, warranties, and declined work clearly and professionally.

Responsibilities

• Greet customers in person and by phone, listen to their needs, and build trust from the first hello.
• Review vehicle history, Digital Vehicle Inspection results, and technician findings to recommend the right products and services.
• Clearly explain maintenance, repair, tire, warranty, and financing options so customers can make confident decisions.
• Build accurate estimates, work orders, and invoices in the point-of-sale system.
• Keep customers updated on service status, timing, and cost throughout the day.
• Partner with technicians and store leadership to manage workflow and keep repairs on track.
• Schedule appointments, verify parts availability, and follow proper checkout procedures, including reviewing completed and declined work.

Skills

Customer service

Communication

Active listening

Sales conversations

Product knowledge

Education

High school diploma or equivalent

ASE Certified Service Consultant Certification (preferred)

State Inspector License (where required)

Tools

Point-of-Sale Systems

Digital Vehicle Inspection tools

Scheduling tools

Customer records systems

Job description

Sun Auto Tire & Service is seeking a Sales & Service Advisor to greet customers, assess vehicle needs, and guide them through service options from check-in to checkout. The role blends customer care with sales in a fast-paced automotive environment.

The position offers training, benefits, and opportunities for career growth within the Sun Auto network, with weekends required as needed.