Customer-Focused Admin Pro (Temp-to-Perm)

ManpowerGroup; Herrin (IL); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical and Prescription Drug Plans

Dental Plan

Supplemental Life Insurance

Short Term Disability Insurance

401(k)

Job summary

ManpowerGroup is seeking an Administrative Assistant for a client in Herrin, IL to provide reliable, customer-focused office support and help with order processing and daily tasks. The role is Monday–Friday, 8:00 AM to 4:00 PM, with a pay rate of $17.00 per hour.

The ideal candidate will bring strong customer service, clear communication, and excellent organization to thrive in a fast-paced, customer-facing environment and help keep customer service moving smoothly.

Qualifications

• Previous experience in an administrative, customer service, office support, or inside sales support role preferred.
• Strong customer service and communication skills.
• Proficiency with Microsoft Outlook, Word, and Excel.
• Excellent organizational skills and attention to detail.
• Ability to multitask and prioritize responsibilities in a fast-paced environment.

Responsibilities

• Answer incoming phone calls and assist customers with questions about products, pricing, order status, and delivery information.
• Process customer orders received by phone, email, and walk-in traffic.
• Prepare and coordinate customer orders to help ensure timely fulfillment.
• Maintain accurate customer records and order documentation.
• Communicate with customers regarding backorders, product availability, warranties, repairs, and returns.

Skills

Customer service

Communication

Multitasking

Attention to detail

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

ManpowerGroup is seeking an Administrative Assistant for a client in Herrin, IL to provide reliable, customer-focused office support and help with order processing and daily tasks. The role is Monday–Friday, 8:00 AM to 4:00 PM, with a pay rate of $17.00 per hour.

The ideal candidate will bring strong customer service, clear communication, and excellent organization to thrive in a fast-paced, customer-facing environment and help keep customer service moving smoothly.