Administrative Assistant

Manpower, Inc.; Herrin (IL); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Temporary assignment

Potential to become permanent

Training and safety programs

Job summary

Manpower, Inc. is seeking an Administrative Assistant to provide dependable, customer-focused administrative support for daily office operations in Herrin, IL.

The role involves assisting with order processing, customer inquiries, and maintaining records to keep customer service running smoothly in a fast-paced environment. Responsibilities include answering calls, processing orders by phone/email/walk-in, coordinating order fulfillment, and communicating about backorders and deliveries.

Qualifications

• Experience in an administrative, customer service, office support, or inside sales support role.
• Strong customer service and communication skills.
• Proficiency with Microsoft Outlook, Word, and Excel.

Responsibilities

• Answer incoming phone calls and assist customers with questions about products, pricing, order status, and delivery information.
• Process customer orders received by phone, email, and walk-in traffic.
• Prepare and coordinate customer orders to help ensure timely fulfillment.
• Maintain accurate customer records and order documentation.
• Communicate with customers regarding backorders, product availability, warranties, repairs, and returns.

Skills

Customer service

Communication

Microsoft Office

Organizational skills

Multitasking

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Our client is seeking a dependable and customer-focused Administrative Support Representative to provide temporary coverage and support daily office operations. As an Administrative Assistant, you will be part of the office support team, helping keep customer service moving smoothly while supporting order processing and administrative tasks. The ideal candidate will bring strong customer service, clear communication, and excellent organization—skills that will help you thrive in a fast-paced, customer-facing environment.

Job Title: Administrative Assistant

Location: Herrin, IL

Pay Range: $17.00 per hour

Shift: Monday through Friday, 8:00 AM to 4:00 PM

What's the Job?

• Answer incoming phone calls and assist customers with questions about products, pricing, order status, and delivery information.
• Process customer orders received by phone, email, and walk-in traffic.
• Prepare and coordinate customer orders to help ensure timely fulfillment.
• Maintain accurate customer records and order documentation.
• Communicate with customers regarding backorders, product availability, warranties, repairs, and returns.

What's Needed?

• Previous experience in an administrative, customer service, office support, or inside sales support role preferred.
• Strong customer service and communication skills.
• Proficiency with Microsoft Outlook, Word, and Excel.
• Excellent organizational skills and attention to detail.
• Ability to multitask and prioritize responsibilities in a fast-paced environment.

What's in it for me?

• Temporary assignment with potential to become permanent based on performance and business needs.
• Opportunity to be a key point of contact for customers and internal teams.
• Structured schedule Monday through Friday, 8:00 AM to 4:00 PM.
• Hands-on experience supporting order processing, customer inquiries, and office operations.
• Supportive environment with training, meetings, and safety programs as required.

Upon completion of waiting period associates are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Supplemental Life Insurance
• Short Term Disability Insurance
• 401(k)

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

Manpower® is a global leader in contingent staffing and permanent resourcing, providing companies with strategic and operational flexibility and creating talent at scale. Our specialized recruiting teams assess and guide talent into meaningful, sustainable employment, while our PowerSuite technology enables deeper insight and smarter matching, helping candidates find opportunities that align with their strengths, experience, and career goals.

In this constantly shifting world, our flexible workforce solutions provide companies with the business agility needed to succeed. Manpower is part of the ManpowerGroup® (NYSE: MAN) family of brands, which also includes Experis, Talent Solutions and Jefferson Wells. For more information about Manpower, follow us on LinkedIn, Facebook, X and Instagram.