Customer-First Teller: Banking with Impact

Fifth Third; Michigan; Hybrid; USD 28,000 - 36,000; Full time

Job summary

Fifth Third Bank in Caledonia, Michigan is seeking a Customer Service Representative/Teller to provide friendly, accurate service at the counter. You will listen to customers, process transactions with care, and refer complex needs to bankers and partners for a consultative conversation.

As part of our team, you will maintain confidentiality, handle cash with precision, and support daily office operations while upholding the bank's policies and ethical standards.

Qualifications

• High school diploma or GED.
• Experience handling cash.
• Ability to interact confidently with the public.

Responsibilities

• Deepen relationships and guide customers to meet financial needs.
• Provide follow up to customer questions and address issues.
• Be responsive with correspondence to keep communication clear.
• Maintain confidentiality of customer information.
• Refer customers to Bankers and partners for consultative conversations.
• Handle daily office responsibilities and maintain efficient operations.

Skills

Customer service

Cash handling

Interpersonal communication

Problem solving

Scheduling flexibility

Education

High school diploma or GED

Job description

Fifth Third Bank in Caledonia, Michigan is seeking a Customer Service Representative/Teller to provide friendly, accurate service at the counter. You will listen to customers, process transactions with care, and refer complex needs to bankers and partners for a consultative conversation.

As part of our team, you will maintain confidentiality, handle cash with precision, and support daily office operations while upholding the bank's policies and ethical standards.