Banking Customer Advisor & Teller

Fifth Third Bank; Michigan; On-site; USD 30,000 - 42,000; Full time

Job summary

Fifth Third Bank in Comstock Park, Michigan is seeking a CSR/Teller to deliver friendly, accurate service at the counter and help customers with everyday banking needs.

You will handle cash, answer questions, and refer customers to bankers and partners when appropriate, while upholding the bank's policies and commitment to an inclusive culture and safe, compliant service. This role requires reliable scheduling and a proactive approach to customer care.

Qualifications

• High school diploma or GED.
• Extensive cash handling experience.
• Experience interacting with the public and following dress code guidelines.
• Ability to interact confidently with customers.
• Knowledge of retail policies and procedures.
• Initiative and sound judgment in decision-making and problem resolution.
• Uphold the bank's core values and inclusivity.
• Scheduling flexibility.

Responsibilities

• Provide excellent customer service in all interactions and refer customers to bankers or business partners as needed.
• Perform daily office responsibilities and maintain operational accuracy.
• Maintain policy-aligned cash handling and balance records; escalate outages.
• Address customer questions and problems professionally and direct complex issues to leadership when needed.
• Follow the Bancorp Code of Conduct and ethical guidelines.

Skills

Customer service

Cash handling

Public interaction

Flexibility

Education

High school diploma

Job description

Fifth Third Bank in Comstock Park, Michigan is seeking a CSR/Teller to deliver friendly, accurate service at the counter and help customers with everyday banking needs.

You will handle cash, answer questions, and refer customers to bankers and partners when appropriate, while upholding the bank's policies and commitment to an inclusive culture and safe, compliant service. This role requires reliable scheduling and a proactive approach to customer care.