Customer-First Rentals & Sales Admin Specialist

United Access; Eugene, Springfield (OR, OR); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) with Company Match

Paid Time Off and Paid Holidays

Career Growth Opportunities

Supportive Team Environment

Meaningful, Mission-Driven Work

Job summary

United Access is seeking a Sales Administrator / Rental Coordinator in Eugene, OR. This role focuses on delivering exceptional customer experiences while coordinating vehicle rentals, supporting sales activities, and keeping daily operations running smoothly.

You will welcome customers, handle inquiries, maintain records, and assist with equipment questions. The position includes a competitive benefits package and opportunities to grow with a mission-driven team.

Qualifications

• High School Diploma or GED is required.
• Valid driver's license.
• 3+ years of customer service in fast-paced environments.
• Strong verbal and written communication skills.
• Experience with CRM systems and customer records.
• Ability to manage multiple tasks and priorities.
• Strong attention to detail and organizational skills.

Responsibilities

• Welcome customers and create a positive first impression.
• Answer and manage incoming calls and customer inquiries.
• Build and maintain strong customer relationships.
• Maintain accurate customer records and account information.
• Process paperwork, payments, invoices, and daily transactions.
• Assist with cash handling, reconciliations, and record keeping.
• Schedule and manage vehicle rentals.
• Prepare rental agreements and collect payments.
• Process rental returns and close rental transactions.
• Assist with occasional rental vehicle deliveries.
• Clean and prep the rental vans for rent.
• Support sales staff with administrative and customer-facing activities.
• Assist customers with mobility equipment inquiries and follow-up.

Skills

Customer service

CRM software

Attention to detail

Communication

Multitasking

Education

High School Diploma

Tools

Microsoft Word

Microsoft Excel

CRM systems

Job description

United Access is seeking a Sales Administrator / Rental Coordinator in Eugene, OR. This role focuses on delivering exceptional customer experiences while coordinating vehicle rentals, supporting sales activities, and keeping daily operations running smoothly.

You will welcome customers, handle inquiries, maintain records, and assist with equipment questions. The position includes a competitive benefits package and opportunities to grow with a mission-driven team.