Customer-First Personal Banker

PNC Financial Services Group, Inc.; Waldorf, Northern (MD, KY); Hybrid; USD 50,000 - 83,000; Full time

Benefits offered by this job

Medical and dental coverage

Vision coverage

401(k) with company match

Paid time off

Job summary

PNC Financial Services Group, Inc. in Waldorf, MD is seeking a Personal Banker to build and deepen customer relationships. You will drive proactive sales, deliver outstanding service, and educate clients on PNC solutions during every client interaction.

The role focuses on growing wallet share through partnerships and a strong customer-centric approach, in an in-office environment that supports balance and career growth.

Qualifications

• Associates or equivalent degree and related experience.
• Experience in financial services or sales is preferred.
• Ability to identify customer needs and propose PNC solutions.

Responsibilities

• Acquire and deepen the branch customer base through proactive sales and service.
• Manage customer experience to improve financial wellbeing and loyalty.
• Collaborate with ecosystem partners to grow wallet share and revenue.
• Perform lobby engagement and educate customers on PNC options.

Skills

Accountability

Customer Service

Proactive Sales

Digital Awareness

Effective Communications

Prospecting

Education

Associates or equivalent degree

No Degree

Job description

PNC Financial Services Group, Inc. in Waldorf, MD is seeking a Personal Banker to build and deepen customer relationships. You will drive proactive sales, deliver outstanding service, and educate clients on PNC solutions during every client interaction.

The role focuses on growing wallet share through partnerships and a strong customer-centric approach, in an in-office environment that supports balance and career growth.