Dynamic Personal Banker - Grow Customer Loyalty

PNC Financial Services Group, Inc.; Baltimore (MD); On-site; USD 45,000 - 76,000; Full time

Benefits offered by this job

Medical & prescription coverage

Dental & vision

401(k) with company matching

Paid time off

Job summary

PNC Financial Services Group, Inc. in Baltimore, MD is seeking a Personal Banker to grow the branch customer base and enhance the customer experience through proactive sales and service.

You will work with ecosystem partners to introduce PNC solutions and deepen relationships within the local community. Ideal candidates have 3+ years in banking, strong service orientation, and a proven ability to identify opportunities for financial solutions.

Qualifications

• 3+ years experience in banking or retail banking environments.
• Associates degree or equivalent preferred.

Responsibilities

• Acquires and deepens the branch customer base through proactive sales and service activities.
• Manages the customer experience by identifying opportunities to improve financial wellbeing.
• Delivers a full PNC conversation to identify appropriate solutions and drive loyalty.
• Participates in lobby engagement and supports daily branch operations.

Skills

Banking

Customer Experience

Customer Service

Accountability

Identifying Opportunities

Leveraging Technology

Proactive Sales

Client Loyalty

Job description

PNC Financial Services Group, Inc. in Baltimore, MD is seeking a Personal Banker to grow the branch customer base and enhance the customer experience through proactive sales and service.

You will work with ecosystem partners to introduce PNC solutions and deepen relationships within the local community. Ideal candidates have 3+ years in banking, strong service orientation, and a proven ability to identify opportunities for financial solutions.