Personal Banker — Build Customer Wealth & Loyalty

PNC; Bethesda (MD); On-site; USD 49,500 - 82,500; Full time

Job summary

PNC in Bethesda, MD is seeking a Personal Banker to join the Retail Branch team at the Wildwood location. Based in-office, you will build the customer base, deliver financial solutions, and support customers in achieving their financial goals.

You will engage with customers through proactive sales, lobby interactions, and community partnerships, while adhering to risk controls and branch procedures. The role offers a structured career path and comprehensive benefits.

Qualifications

• Associates degree or equivalent experience; 3+ years in banking.
• Experience with sales and customer service in financial services.
• Ability to work in an in-branch, in-office environment.

Responsibilities

• Acquire and deepen the branch customer base through proactive sales and service.
• Drive sales conversations via outbound calls, service-to-sales, appointments, and lobby engagement.
• Create loyalty and grow share of wallet by differentiating the customer experience.
• Apply product knowledge to resolve customer problems and drive loyalty.
• Manage risk and support daily branch operations efficiently and accurately.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Relationship Building

Job description

PNC in Bethesda, MD is seeking a Personal Banker to join the Retail Branch team at the Wildwood location. Based in-office, you will build the customer base, deliver financial solutions, and support customers in achieving their financial goals.

You will engage with customers through proactive sales, lobby interactions, and community partnerships, while adhering to risk controls and branch procedures. The role offers a structured career path and comprehensive benefits.