Customer-First Front-End Cashier

Floor & Decor Holdings Inc.; Fairfield (CT); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

401k with company match

Employee Stock Purchase Plan

Discounts on Floor & Decor products

Paid time off

Healthcare benefits

Job summary

Floor & Decor Holdings Inc. is seeking a Cashier (Customer Service Associate) in Fairfield, CT. You will greet customers, process transactions at the POS, handle returns, and ensure an exceptional in-store experience. Both full-time and part-time roles are available.

Requirements include 18+, basic math, and prior customer service experience. You may travel to other stores for support. The role involves standing, lifting, and assisting customers with enthusiasm and integrity.

Qualifications

• Must be 18 years or older.
• Knowledge of basic math skills.
• Customer service experience.
• Potential travel to other stores for support.

Responsibilities

• Greet every customer in a helpful and courteous manner.
• Connect with customers, ask about their projects, recommend products and excite customers about their purchase.
• Provide above and beyond customer service and exceed customer expectations.
• Process customers at checkout using the POS system.
• Process customer refunds and exchanges according to guidelines.
• Open and close registers.
• Stock, tag and display merchandise as required.

Skills

Customer service

Cash handling

Sales driven

Communication

Tools

POS system

Job description

Floor & Decor Holdings Inc. is seeking a Cashier (Customer Service Associate) in Fairfield, CT. You will greet customers, process transactions at the POS, handle returns, and ensure an exceptional in-store experience. Both full-time and part-time roles are available.

Requirements include 18+, basic math, and prior customer service experience. You may travel to other stores for support. The role involves standing, lifting, and assisting customers with enthusiasm and integrity.