Customer Experience Lead — Cashier & Checkout Expert

Floor & Decor Holdings Inc.; Danbury (CT); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Bonus opportunities

401k with company match

Medical, dental, vision insurance

Job summary

Floor & Decor Holdings Inc. in Danbury, CT, is seeking a Cashier (Customer Service Associate) who greets customers, processes sales at the POS, handles returns, and ensures a friendly, efficient checkout experience.

This role requires basic math, strong customer service, and reliability; full-time and part-time positions are available. There are opportunities for growth, bonuses, and benefits as described in the job posting.

Qualifications

• Must be 18 years or older.
• Knowledge of basic math skills.
• Customer service experience.
• Potential travel to other stores for support.

Responsibilities

• Greet every customer in a helpful and courteous manner.
• Connect with customers, ask about their projects, recommend products and excite customers about their purchase.
• Provide above and beyond customer service and exceed customer expectations.
• Demonstrate and understand compliance with the company’s safety processes.
• Process customers at checkout using the POS system.
• Process refunds and exchanges according to guidelines.
• Open and close registers.
• Follow cash handling procedures.
• Stock, tag and display merchandise as required.

Skills

Customer service

Friendly demeanor

Basic math

Strong communication

Travel to other stores

Tools

POS system

Job description

Floor & Decor Holdings Inc. in Danbury, CT, is seeking a Cashier (Customer Service Associate) who greets customers, processes sales at the POS, handles returns, and ensures a friendly, efficient checkout experience.

This role requires basic math, strong customer service, and reliability; full-time and part-time positions are available. There are opportunities for growth, bonuses, and benefits as described in the job posting.