Customer Experience Cashier

Floor & Decor Holdings Inc.; United States; On-site; USD 27,000 - 32,000; Full time

Benefits offered by this job

401k match

Employee stock purchase plan

Referral bonus program

Medical insurance

Paid vacation

Job summary

Floor & Decor Holdings Inc. is seeking a Cashier (Customer Service Associate) to greet customers, assist with projects, and manage checkout and returns. The role emphasizes enthusiastic service, accuracy in transactions, and adherence to safety and company policies.

Positions available on a full-time and part-time basis, with travel to other stores as needed. Floor & Decor offers a supportive team and opportunities for career advancement in a fast-growing flooring retailer.

Qualifications

• Must be 18 years or older.
• Knowledge of basic math skills.
• Customer service experience.
• Potential travel to other stores for support.

Responsibilities

• Greet every customer in a helpful and courteous manner.
• Connect with customers, ask about their projects, recommend products and excite customers about their purchase.
• Provide above and beyond customer service and exceed customer expectations.
• Demonstrate and understand compliance with the company’s safety processes.
• Process customers at checkout using the POS system.
• Process refunds and exchanges according to guidelines.
• Open and close registers.
• Follow cash, check and credit card procedures.
• Answer the telephone according to guidelines.
• Stock, tag and display merchandise and create price tags.

Skills

Customer service

Cash handling

POS system

Tools

POS system

Job description

Floor & Decor Holdings Inc. is seeking a Cashier (Customer Service Associate) to greet customers, assist with projects, and manage checkout and returns. The role emphasizes enthusiastic service, accuracy in transactions, and adherence to safety and company policies.

Positions available on a full-time and part-time basis, with travel to other stores as needed. Floor & Decor offers a supportive team and opportunities for career advancement in a fast-growing flooring retailer.