Customer-First Front Desk & Switchboard Specialist

TrulyHired; Marietta (GA); On-site; USD 25,000 - 33,000; Full time

Job summary

TrulyHired seeks a Front Desk Receptionist & Switchboard Operator to manage the central office switchboard and serve as the receptionist. This role emphasizes professional communication, visitor management, and frontline customer service in a centralized office setting.

The position requires a high school diploma or GED and 1–2 years of clerical experience, with proficiency in MS Office, Windows, and web browsers. This is a on-site role in a collaborative Content & Marketing environment.

Qualifications

• Requires High School Diploma or GED.
• 1–2 years of routine clerical experience.
• Strong written and oral communication skills.
• Basic knowledge of MS Office, Windows and web browsers.

Responsibilities

• Demonstrates prompt and regular attendance.
• Operates the switchboard and assists visitors with sign-in/out and visitor badges.
• Greets and assists visitors and routes calls to appropriate locations.
• Provides highest level of customer service to internal and external stakeholders.
• Maintains professional workspace and supports Communications Department as needed.

Skills

Written communication

Verbal communication

Telephone skills

MS Office

Education

High School Diploma or GED

Tools

Windows

Web browsers

Job description

TrulyHired seeks a Front Desk Receptionist & Switchboard Operator to manage the central office switchboard and serve as the receptionist. This role emphasizes professional communication, visitor management, and frontline customer service in a centralized office setting.

The position requires a high school diploma or GED and 1–2 years of clerical experience, with proficiency in MS Office, Windows, and web browsers. This is a on-site role in a collaborative Content & Marketing environment.