Front Desk Receptionist

Kingsbury Club & Spa; Kingston (MA); On-site; USD 39,000 - 46,000; Full time

Job summary

Kingsbury Club & Spa in Kingston, MA is seeking a proactive Front Desk Receptionist to welcome guests, answer calls, and support daily front-desk operations. You will manage check-ins, scheduling, and mail while delivering excellent customer service.

The role requires strong organizational skills, proficiency with MS Office, and a friendly, professional demeanor to help maintain a positive club environment in a fast-paced setting.

Qualifications

• Proven experience in office management or administrative support roles.
• Strong clerical skills and attention to detail.
• Proficiency with Microsoft Office (Word, Excel, Outlook).
• Excellent organizational and multitasking abilities.
• Professional phone etiquette and customer service.

Responsibilities

• Greet visitors warmly and direct them appropriately.
• Manage multi-line phone systems and route calls.
• Check in visitors, schedule appointments, and manage mail.
• Support calendar management and meeting coordination.
• Assist with customer service by addressing client questions.
• Perform clerical tasks including proofreading and data entry.

Skills

Office management experience

Tools

Microsoft Office

Job description

Front Desk Receptionist

Job Description

We are seeking an energetic and professional Front Desk Receptionist to be the welcoming face of our organization.

In this vital role, you will serve as the first point of contact for visitors and callers, ensuring a positive and efficient experience. Your organizational skills, friendly demeanor, and technical proficiency will help maintain smooth office operations and support our team's productivity. This paid position offers an exciting opportunity to develop your administrative expertise while contributing to a dynamic work environment.

Duties

• Greet visitors warmly and direct them appropriately, ensuring a professional first impression
• Manage multi-line phone systems, answer inquiries, and route calls efficiently using excellent phone etiquette
• Handle front desk responsibilities including checking in visitors, scheduling appointments, and managing incoming mail
• Support office management tasks such as calendar management, meeting coordination, and basic administrative duties
• Assist with customer service by addressing client questions promptly and professionally
• Perform clerical tasks such as proofreading documents, managing spreadsheets, and maintaining accurate records

Requirements

• Proven experience in office management or administrative support roles with strong clerical skills
• Proficiency in Microsoft Office applications (Word, Excel, Outlook) and familiarity with productivity software
• Excellent computer literacy including data entry, file management, and general technical proficiency
• Strong organizational skills with the ability to multitask effectively in a fast-paced environment
• Exceptional customer service skills combined with professional phone communication and phone etiquette
• Experience with multi-line phone systems and calendar management tools like Outlook or Google Calendar

Join us to be part of a vibrant team where your organizational talents and friendly approach will make a real difference! This role is essential in creating a welcoming atmosphere while supporting the daily operations that keep our organization running smoothly.