Guest Experience & Front Desk Specialist

Evolving Solution Services; Brooklyn Park (MN); On-site; USD 32,000 - 42,000; Full time

Job summary

Switchback Medical is seeking a professional Receptionist to warmly greet visitors, direct them efficiently, and support front-of-house operations. The role includes basic administrative tasks, mail handling, and event coordination to ensure smooth daily operations.

Ideal candidates will have high school or equivalent, strong communication, and the ability to multitask in a fast-paced environment while supporting sales inquiries as needed.

Qualifications

• High School diploma or equivalent.
• Excellent and professional communication skills.
• Previous experience in a customer or public-facing role, preferably as a receptionist or administrative assistant.
• Proficiency with Microsoft Office.
• Strong ability to multi-task and prioritize in a busy environment.
• Ability to operate in a fast-paced work environment.

Responsibilities

• Admits, greets and directs visitors in a courteous and professional manner.
• Sorts and distribute incoming mail and deliveries.
• Carries out light administrative duties such as filing, typing, copying, scanning, etc.
• Coordinates and organizes events including lunch meetings, holiday parties, and customer visits.
• Upholds company standard for clean and safe work environment for common areas of the facility.
• Maintains lunchroom and conference room supplies inventory by checking stock to assess inventory level, anticipating needs and placing timely orders to ensure adequate stock.
• Assists Sales team with order entry and responding to customer-initiated inquiries.
• Performs other general office duties as needed.

Skills

Professional communication

Customer service

Microsoft Office

Multitasking

Fast-paced environment

Education

High School diploma or equivalent

Tools

Microsoft Office

Job description

Switchback Medical is seeking a professional Receptionist to warmly greet visitors, direct them efficiently, and support front-of-house operations. The role includes basic administrative tasks, mail handling, and event coordination to ensure smooth daily operations.

Ideal candidates will have high school or equivalent, strong communication, and the ability to multitask in a fast-paced environment while supporting sales inquiries as needed.