Customer‑First Banking Associate

Aumni; United States; On-site; USD 42,000 - 62,000; Full time

Job summary

Chase is seeking an Associate Banker to welcome clients, provide attentive service, and drive branch success by delivering exceptional experiences. You will build relationships, share product knowledge, and help clients reach financial goals.

You will educate clients on digital banking tools, open accounts, and support everyday transactions while complying with policies and regulations. The role emphasizes teamwork and customer focus.

Qualifications

• Client service experience or comparable experience.
• Ability to put clients first and exceed expectations.
• Ability to engage clients with clear, polite communication.
• Ability to quickly resolve client issues with attention to detail.
• Ability to elevate the client experience by teamwork.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Open new accounts and perform servicing while complying with policies and regulations.
• Educate clients on day-to-day banking using Chase Mobile App, Chase.com and ATMs.
• Build trusted relationships by listening and understanding client needs.
• Perform branch operations and cash handling while following bank procedures.

Skills

Client service

Relationship building

Communication

Problem resolution

Team collaboration

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to welcome clients, provide attentive service, and drive branch success by delivering exceptional experiences. You will build relationships, share product knowledge, and help clients reach financial goals.

You will educate clients on digital banking tools, open accounts, and support everyday transactions while complying with policies and regulations. The role emphasizes teamwork and customer focus.