Client-First Banking Associate

JPMorganChase; Prince Frederick (MD); On-site; USD 42,000 - 64,000; Full time

Job summary

Chase is seeking an Associate Banker to welcome clients, understand their financial goals, and use digital tools to provide personalized services. You will open new accounts, service existing ones, and guide customers through Chase Mobile App and online banking, while ensuring compliance and high service standards.

A strong emphasis on relationship building and teamwork supports branch success. Join a diverse, customer‑driven environment where you help clients achieve their financial objectives

Qualifications

• Client-first mindset and courtesy in every client interaction.
• Ability to build trusted relationships and understand client needs.
• Clear, polite communication and active listening.
• Team-oriented, collaborative approach to branch goals.
• Willingness to learn products, services, and procedures.
• Cash handling and regulatory compliance awareness.

Responsibilities

• Welcome clients and greet them in the branch, managing lobby flow with attentiveness.
• Open new accounts and service existing ones while following policies and regulations.
• Educate clients on day-to-day banking and digital tools like Chase Mobile App.
• Build relationships by listening, asking questions, and partnering with the team.
• Perform branch operations, including cash handling and ATM responsibilities.

Skills

Client service

Relationship building

Communication

Team collaboration

Tech literacy

Cash handling

Education

High School Diploma or GED

Job description

Chase is seeking an Associate Banker to welcome clients, understand their financial goals, and use digital tools to provide personalized services. You will open new accounts, service existing ones, and guide customers through Chase Mobile App and online banking, while ensuring compliance and high service standards.

A strong emphasis on relationship building and teamwork supports branch success. Join a diverse, customer‑driven environment where you help clients achieve their financial objectives