Client-First Banking Associate

JPMorgan Chase & Co.; Cypress (TX); On-site; USD 38,000 - 56,000; Full time

Job summary

Chase is seeking an Associate Banker to deliver welcoming, attentive service, open new accounts, and guide clients through digital tools.

You will help clients manage day-to-day transactions, educate on Chase Mobile App, and work with branch team to meet financial goals.

This role emphasizes compliance, client relationships, and delivering exceptional experiences in a fast-paced branch environment.

Qualifications

• Client service experience or comparable experience.
• High school diploma or GED equivalent.

Responsibilities

• Create a welcoming environment by greeting clients as they enter the branch and manage lobby flow.
• Provide account servicing, maintenance, and new accounts opening while complying with policies.
• Educate clients on day-to-day banking and digital tools like Chase Mobile App and Chase.com.
• Build relationships through active listening and product knowledge to help clients reach financial goals.
• Perform branch operations and cash handling in line with bank procedures.

Skills

Client service

Relationship building

Communication

Teamwork

Problem solving

Learning quickly

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to deliver welcoming, attentive service, open new accounts, and guide clients through digital tools.

You will help clients manage day-to-day transactions, educate on Chase Mobile App, and work with branch team to meet financial goals.

This role emphasizes compliance, client relationships, and delivering exceptional experiences in a fast-paced branch environment.