Customer-First Bank Teller – Service & Growth

hbtbank; Eureka (IL); On-site; USD 23,000 - 28,000; Full time

Job summary

Heartland Bank and Trust Company is seeking a Retail Teller to be the frontline representative in our communities. The role emphasizes service, accuracy, and building trusting relationships.

You will handle customer transactions, identify needs, promote banking products, and ensure compliance with policies to minimize fraud while delivering an excellent customer experience. This position requires a friendly, professional demeanor and reliability in daily cash handling.

Qualifications

• H.S. Diploma or GED preferred or equivalent combination of education and experience.
• Experience in customer service or cash handling preferred.

Responsibilities

• Provide excellent customer experiences by engaging customers by name in a friendly, professional manner.
• Build relationships by proactively identifying needs and offering solutions.
• Know and communicate banking products and services available at the branch.
• Complete transactions accurately and efficiently, including cash handling.
• Follow policies and procedures to minimize fraud risk.

Education

H.S. Diploma or GED

Job description

Heartland Bank and Trust Company is seeking a Retail Teller to be the frontline representative in our communities. The role emphasizes service, accuracy, and building trusting relationships.

You will handle customer transactions, identify needs, promote banking products, and ensure compliance with policies to minimize fraud while delivering an excellent customer experience. This position requires a friendly, professional demeanor and reliability in daily cash handling.