Customer-Centric Banking Teller

Heartland Bank and Trust Company; Northern (KY); Hybrid; USD 23,000 - 28,000; Full time

Job summary

Heartland Bank and Trust Company is seeking a Retail Teller to be the face of the bank in the communities we serve. You will process customer transactions accurately and deliver friendly, efficient service while engaging customers by name.

As part of the retail team, you will build relationships, identify customer needs, and promote appropriate banking products. The role requires cash handling, adherence to policies, and a commitment to fraud prevention.

Qualifications

• Must be able to handle cash transactions accurately.
• Provide excellent customer experiences by engaging customers by name.
• Proactively identify customer needs and offer suitable banking solutions.

Responsibilities

• Engage customers by name to deliver friendly, professional service.
• Build relationships and identify customer needs to offer solutions.
• Be knowledgeable about retail banking products and services.
• Complete transactions accurately, including cash handling.
• Comply with policies and procedures to minimize fraud risk.

Skills

Customer service

Cash handling

Relationship building

Product knowledge

Education

High School Diploma or GED

Job description

Heartland Bank and Trust Company is seeking a Retail Teller to be the face of the bank in the communities we serve. You will process customer transactions accurately and deliver friendly, efficient service while engaging customers by name.

As part of the retail team, you will build relationships, identify customer needs, and promote appropriate banking products. The role requires cash handling, adherence to policies, and a commitment to fraud prevention.