Customer-First Bank Teller

hbtbank; Germantown Hills (IL); On-site; USD 23,000 - 28,000; Full time

Job summary

Heartland Bank and Trust Company is seeking a Retail Teller who serves as the frontline face of the bank, delivering accurate, efficient transactions and a friendly, professional customer experience. You will build relationships by identifying needs, offering appropriate products, and ensuring compliance with policies to minimize fraud while representing the bank in the community.

Join a team with a strong community presence and opportunities for growth within Heartland Bank's network of

Qualifications

• Frontline retail teller role involving accurate cash handling and customer transactions.
• Strong customer service skills and ability to build relationships.
• Knowledge of retail banking products and services.

Responsibilities

• Facilitate an excellent customer experience, engaging customers by name, in a friendly and professional manner.
• Build and foster customer relationships by proactively identifying their needs and offering appropriate solutions.
• Knowledge of and ability to provide products and services available through the retail banking branch.
• Complete transactions accurately and efficiently, including cash handling.
• Comply with all policies and procedures to minimize the risk of fraud.

Education

High School Diploma or GED

Job description

Heartland Bank and Trust Company is seeking a Retail Teller who serves as the frontline face of the bank, delivering accurate, efficient transactions and a friendly, professional customer experience. You will build relationships by identifying needs, offering appropriate products, and ensuring compliance with policies to minimize fraud while representing the bank in the community.

Join a team with a strong community presence and opportunities for growth within Heartland Bank's network of