Bank Teller: Elevate the Customer Experience

hbtbank; Fairview Heights (IL); On-site; USD 23,000 - 28,000; Full time

Job summary

Heartland Bank and Trust Company is seeking a Retail Teller to serve as the frontline face of our community bank. You will process customer transactions accurately, engage customers by name, and build relationships while delivering excellent service.

In this role you will learn our products, handle cash, and comply with procedures to minimize fraud. A high school diploma or GED is preferred, with an emphasis on customer service experience.

Qualifications

• H.S. Diploma or GED preferred or equivalent combination of education and experience.
• Experience in retail banking or customer service is a plus.
• Ability to engage customers by name and build relationships.

Responsibilities

• Provide friendly, name-based customer service to clients.
• Identify customer needs and suggest suitable banking solutions.
• Know and explain products and services offered by the retail branch.
• Complete transactions accurately and efficiently, including cash handling.
• Follow all policies to minimize fraud risk.

Skills

Customer service

Relationship building

Cash handling

Education

High School Diploma or GED

Job description

Heartland Bank and Trust Company is seeking a Retail Teller to serve as the frontline face of our community bank. You will process customer transactions accurately, engage customers by name, and build relationships while delivering excellent service.

In this role you will learn our products, handle cash, and comply with procedures to minimize fraud. A high school diploma or GED is preferred, with an emphasis on customer service experience.