Customer-First Bank Teller: Cash & Relationship Expert

hbtbank; Jacksonville (IL); On-site; USD 23,000 - 28,000; Full time

Job summary

Heartland Bank and Trust is seeking a Retail Teller in Illinois to deliver exceptional customer service, handle transactions accurately, and build lasting customer relationships. You will engage customers by name, promote available bank products, and ensure compliance with policies to prevent fraud.

This frontline position emphasizes accuracy and service in a community banking environment. Ideal candidates will have a High School Diploma or GED and a willingness to learn our product suite.

Qualifications

• Frontline customer service responsibilities in a banking environment.
• Accurate cash handling and transaction processing.
• Knowledge of retail banking products and services.
• Adherence to policies to minimize fraud risk.

Responsibilities

• Facilitate an excellent customer experience by engaging customers by name.
• Build relationships by identifying needs and offering solutions.
• Know and explain banking products and services offered by the branch.
• Complete transactions accurately and efficiently, including cash handling.
• Comply with all policies and procedures to minimize fraud risk.

Skills

Customer service

Cash handling

Relationship building

Sales

Education

High School Diploma or GED

Job description

Heartland Bank and Trust is seeking a Retail Teller in Illinois to deliver exceptional customer service, handle transactions accurately, and build lasting customer relationships. You will engage customers by name, promote available bank products, and ensure compliance with policies to prevent fraud.

This frontline position emphasizes accuracy and service in a community banking environment. Ideal candidates will have a High School Diploma or GED and a willingness to learn our product suite.