Customer-First Auto Service Advisor

Group1 Automotive, Inc.; Denton (TX); On-site; USD 45,000 - 65,000; Full time

Job summary

Group1 Automotive, Inc. is looking for a Service Advisor in Denton, Texas. This role serves as the primary contact between customers and the service department, responsible for exceptional customer service, accurate diagnostics communication, and coordinating repairs. Ideal candidates should have automotive service experience and excellent communication skills.

Join our fast-paced environment where customer satisfaction and service department revenue are key priorities. A valid driver's license and a positive attitude are essential.

Qualifications

• Experience as an Automotive Service Advisor is required.
• Ability to multitask is a must for this role.
• A valid driver's license is required.

Responsibilities

• Greet customers promptly and professionally.
• Consult with customers to understand vehicle concerns.
• Recommend maintenance and repair services based on inspections.
• Provide clear explanations of services, timelines, and costs.
• Coordinate with technicians for timely completion of repairs.

Skills

Automotive Service Advisor Experience

Interpersonal Communication Skills

Basic Computer Skills

Ability to Multitask

Positive & Friendly Attitude

Ability to Achieve Targeted Goals

Education

High School Diploma or Equivalent

Tools

CDK Experience

Job description

Group1 Automotive, Inc. is looking for a Service Advisor in Denton, Texas. This role serves as the primary contact between customers and the service department, responsible for exceptional customer service, accurate diagnostics communication, and coordinating repairs. Ideal candidates should have automotive service experience and excellent communication skills.

Join our fast-paced environment where customer satisfaction and service department revenue are key priorities. A valid driver's license and a positive attitude are essential.