Customer-Focused Automotive Service Advisor

Randall Reed's Planet Ford 635; Dallas (TX); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

401(k)

Health Insurance

Dental Insurance

Disability & Life Insurance

Paid holidays

Flexible work schedule

Job summary

A leading automotive dealership in Dallas is seeking an Automotive Service Advisor to enhance customer experiences and ensure service quality. Responsibilities include greeting customers, articulating repair needs, providing estimates, and managing customer satisfaction. This entry-level, full-time position offers benefits like health and dental insurance, a flexible work schedule, and opportunities for professional development. Ideal candidates will excel in customer service and possess strong communication skills.

Qualifications

• Ability to greet service department customers promptly and courteously.
• Must be able to articulate repair needs clearly to technicians.
• Experience in upselling services using low-pressure methods.

Responsibilities

• Greet customers and ensure they feel welcome.
• Articulate repair needs and provide estimates.
• Follow up on repairs and keep customers informed.

Skills

Customer service

Communication

Problem-solving

Job description

A leading automotive dealership in Dallas is seeking an Automotive Service Advisor to enhance customer experiences and ensure service quality. Responsibilities include greeting customers, articulating repair needs, providing estimates, and managing customer satisfaction. This entry-level, full-time position offers benefits like health and dental insurance, a flexible work schedule, and opportunities for professional development. Ideal candidates will excel in customer service and possess strong communication skills.