Dynamic Auto Service Advisor | Customer-Focused & Results

Group1 Automotive, Inc.; Houston (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health, Dental, Vision, Life, and Disability insurance

401(k) plan with company match

Paid Time-Off

Job summary

Group1 Automotive, Inc. in Houston is seeking a Service Advisor to join their team. As a key point of contact for customers, you will guide them through their service experience, ensuring clarity and care. Responsibilities include scheduling and managing service appointments, creating detailed repair orders, and maintaining customer relationships.

The ideal candidate has strong communication skills and previous customer-facing experience, preferably in an automotive setting. The position includes a competitive pay structure and comprehensive benefits.

Qualifications

• Previous customer-facing sales experience is required.
• Automotive Service Advisor experience is a plus.
• Valid in-state driver’s license required.

Responsibilities

• Schedule and manage service appointments.
• Create detailed repair orders and provide cost estimates.
• Maintain strong product and warranty knowledge.

Skills

Customer-facing sales experience

Exceptional customer experience

Communication skills

Interpersonal skills

Fast-paced environment adaptability

Education

High School diploma or equivalent

Tools

Xtime

CDK

Job description

Group1 Automotive, Inc. in Houston is seeking a Service Advisor to join their team. As a key point of contact for customers, you will guide them through their service experience, ensuring clarity and care. Responsibilities include scheduling and managing service appointments, creating detailed repair orders, and maintaining customer relationships.

The ideal candidate has strong communication skills and previous customer-facing experience, preferably in an automotive setting. The position includes a competitive pay structure and comprehensive benefits.