Customer-Facing Sales Specialist — Home Improvement & Growth

Lowe's Companies, Inc.; Raynham (MA); On-site; USD 25,000 - 28,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

401(k) match

Associate discount

Track to the Trades program

Job summary

Lowe's is seeking a Sales Specialist to greet customers, understand project needs, and guide product selection in a store environment. You will become the product expert, explain features and financing options, and help close sales with exceptional consulting services while supporting multiple departments as needed.

You will participate in training, handle project estimates, and assist customers from inquiries to completion, contributing to a high-performance, fast-paced home improvement team.

Qualifications

• High School Diploma or GED.
• 1 year experience in customer-facing sales or 6 months of Lowe’s retail experience (Or 3 years of external experience in customer-facing sales or 18 months of Lowe’s retail experience if education requirement is not met).
• 1 year of experience in sales or customer service in a sales environment with required sales goals or metrics.
• Able to Read, write, and perform basic arithmetic (addition and subtraction).
• Able to stand and sit for prolonged periods.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsibilities

• Provide SMART customer service by seeking out customers to understand their needs, answer questions, and communicate the advantages of Lowe's products and services.
• Serve as a point of contact for customers and vendors within your department, providing project estimates, scheduling installer visits, processing and tracking customer orders/installations, and following up to ensure project completion.
• If in the Pro Department, focus on external accounts and outside sales and services
• Monitor inventory levels to support sales, working with vendors and other stores to find merchandise and order replacement stock
• Perform price reviews by pricing policies and ensure maintenance of pricing and documentation
• Support all checkout functions, call buttons, departmental pages, or requests for assistance
• Train associates in the department by conducting on-the-job training on the Sales floor and coaching around development needs
• Complete other duties as assigned

Skills

Customer service

Sales

Product knowledge

Lowe's retail experience

Education

High School Diploma or GED

Job description

Lowe's is seeking a Sales Specialist to greet customers, understand project needs, and guide product selection in a store environment. You will become the product expert, explain features and financing options, and help close sales with exceptional consulting services while supporting multiple departments as needed.

You will participate in training, handle project estimates, and assist customers from inquiries to completion, contributing to a high-performance, fast-paced home improvement team.