Customer-Facing Office & Dispatch Coordinator

Oldcastle APG; Fredonia (PA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive base pay

Benefits package

Growth opportunities

Job summary

Oldcastle APG, a leading provider of outdoor living products and infrastructure solutions, seeks an Office Administrator in Fredonia, PA. You will handle front-desk duties, dispatch clerical tasks, and coordinate with carriers to ensure timely delivery.

The role requires strong communication, organization, and MS Office skills, plus experience in accounting or AP. You will support sales and maintain accurate customer records, contributing to a reliable customer service experience.

Qualifications

• High school diploma or equivalent; a bachelor's degree is a plus.
• Proven experience as an Office Administrator, office assistant or similar role.
• Outstanding communication and interpersonal abilities.
• Experience working in accounting or AP; proficient in MS Office.

Responsibilities

• Welcome visitors to the facility.
• Complete clerical and administrative tasks for the dispatch department.
• Work with carriers to determine order receipt and delivery.
• Call and set up appointments for drivers.
• Assist with accounting / AP functions.
• Support Sales in developing relationships with dealers/contractors.
• Enter order details into the system and forward to dispatch for delivery dates.
• Update customer records with changes.
• Assist dispatch team as needed.
• Take calls or emails from customers and alert sales on issues.
• Provide certification documents to dealers.
• Keep sales informed on delivery dates and orders.

Skills

Communication

Interpersonal skills

Organizational skills

Detail oriented

Customer relationship

Education

High school diploma or equivalent

Bachelor’s degree preferred

Tools

MS Office

Job description

Oldcastle APG, a leading provider of outdoor living products and infrastructure solutions, seeks an Office Administrator in Fredonia, PA. You will handle front-desk duties, dispatch clerical tasks, and coordinate with carriers to ensure timely delivery.

The role requires strong communication, organization, and MS Office skills, plus experience in accounting or AP. You will support sales and maintain accurate customer records, contributing to a reliable customer service experience.