Dispatch & Delivery Coordinator - Building Materials

Oldcastle APG, Inc.; Dunn (NC); On-site; USD 42,000 - 56,000; Full time

Job summary

Oldcastle APG, Inc. is seeking a Logistics Dispatcher to coordinate customer deliveries and manage company trucks and outside haulers. This role requires dispatching orders, scheduling shipments, and working with drivers and internal teams in a fast-paced environment.

The ideal candidate will have a high school diploma, experience in building materials dispatch, and proficiency with Microsoft Office and mapping tools. The position is on-site and offers a stable career path.

Qualifications

• Minimum high school/general education degree (GED) required.
• Previous related experience in building materials dispatch or transportation industry preferred.
• Knowledge of masonry and hardscapes products, building materials, and cements is preferred.
• Must possess computer aptitude, the ability to use Microsoft Excel, Word, Outlook, and Teams, and the ability to learn new computer skills.
• Must possess excellent verbal and mathematical skills.
• Read and understand maps and use mapping tools.

Responsibilities

• Receive and process customer orders through telephone, email, and other electronic means.
• Prepare a shipping schedule that maintains accountability of all outgoing and incoming shipments.
• Work closely with company trucking fleet and outside haulers to meet delivery times and compliance with delivery requirements as per customer needs.
• Communicate effectively with customers and truck drivers to dispatch orders in a timely and efficient manner.
• Must be familiar with the delivery area to assist with route and travel time planning.
• Must be able to build rapport with others including team members, drivers, vendors, sales team, operations team and customers.
• Must be customer focused and be able remain focused under stressful conditions and in a fast-paced environment. The ability to multi-task is important.
• Understand NC and SC DOT/DMV regulations that pertain to shipping and transportation of building products via truck.
• Possess the ability to work with tracking and scheduling software and to learn new programs as they are introduced.
• Must be able to act quickly and creatively to solve problems; work independently and make decisions.
• Display a professional, positive, and courteous attitude to co-workers, supervisors, customers, and the general public always.
• Work in a team environment and assist co-workers or supervisors/managers with other duties as required.
• Perform opening and closing procedures; prepare and review daily reports and maintain proper records according to company policy.
• Available to work overtime, nights and weekends when necessary. Reliable attendance is essential in performance of the role

Skills

Verbal communication

Mathematical skills

Multi-tasking

Team collaboration

Education

High school diploma or GED

Tools

Microsoft Excel

Microsoft Word

Outlook

Teams

Mapping tools

Job description

Oldcastle APG, Inc. is seeking a Logistics Dispatcher to coordinate customer deliveries and manage company trucks and outside haulers. This role requires dispatching orders, scheduling shipments, and working with drivers and internal teams in a fast-paced environment.

The ideal candidate will have a high school diploma, experience in building materials dispatch, and proficiency with Microsoft Office and mapping tools. The position is on-site and offers a stable career path.