Construction Dispatch & Office Operations Coordinator

at OLDCASTLE APG, INC. in; Greensboro (NC); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Retirement plan

Wellness program

Job summary

Oldcastle APG, a CRH company, is seeking a Dispatcher - Office Admin (Construction) to coordinate and schedule all customer deliveries and manage a mix of company trucks and outside haulers.

You will work with sales, shipping, customers, and drivers to ensure on-time deliveries, understanding DOT/DMV regulations for shipping building products by truck, and maintaining accurate records.

Qualifications

• Minimum high school/general education degree (GED) required.
• Previous related experience in building materials dispatch or transportation industry preferred.
• Knowledge of masonry and hardscapes products, building materials, and cements is preferred.
• Must possess computer aptitude, the ability to use Microsoft Excel, Word, Outlook, and Teams, and the ability to lean new computer skills.
• Must possess excellent verbal and mathematical skills.
• Read and understand maps and use mapping tools.

Responsibilities

• Receive and process customer orders through telephone, email, and other electronic means.
• Prepare a shipping schedule that maintains accountability of all outgoing and incoming shipments.
• Work closely with company trucking fleet and outside haulers to meet delivery times and compliance with delivery requirements as per customer needs.
• Communicate effectively with customers and truck drivers to dispatch orders in a timely and efficient manner.
• Must be familiar with the delivery area to assist with route and travel time planning.
• Must be able to build rapport with others including team members, drivers, vendors, sales team, operations team and customers.

Skills

Dispatch coordination

Customer service

Route planning

Problem solving

Team communication

Multitasking

Education

GED or High School Diploma

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Microsoft Teams

Job description

Oldcastle APG, a CRH company, is seeking a Dispatcher - Office Admin (Construction) to coordinate and schedule all customer deliveries and manage a mix of company trucks and outside haulers.

You will work with sales, shipping, customers, and drivers to ensure on-time deliveries, understanding DOT/DMV regulations for shipping building products by truck, and maintaining accurate records.