Customer-Facing Auto Parts Specialist

O'Reilly Auto Parts; Sulphur (LA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive wages

401k with employer contributions

Medical, Dental, & Vision Insurance

Paid Time Off

Tuition Educational Assistance

Job summary

O'Reilly Auto Parts in Louisiana seeks a Parts Specialist to deliver top-tier service to retail and installer customers while supporting store management. You will greet customers, assist with product selection, and help with daily operations including stocking, planograms, and occasional deliveries.

The role emphasizes accurate cash handling, refunds/exchanges, and answering calls with product recommendations. Automotive knowledge and bilingual ability are a plus.

Qualifications

• Excellent customer service skills and friendly, professional demeanor.
• Able to multitask and handle customers in-store and on the phone.

Responsibilities

• Greet customers promptly and assist with merchandise selections.
• Support store management and installers in service delivery.
• Handle cash, checks, and credit transactions accurately.
• Process exchanges and returns per company policy.
• Answer store calls and provide quotes and product recommendations.
• Perform daily store operations and maintain shelves and planograms.
• Occasionally operate delivery or loaner equipment as needed.

Skills

Customer service

Multitasking

Alphanumeric matching

Job description

O'Reilly Auto Parts in Louisiana seeks a Parts Specialist to deliver top-tier service to retail and installer customers while supporting store management. You will greet customers, assist with product selection, and help with daily operations including stocking, planograms, and occasional deliveries.

The role emphasizes accurate cash handling, refunds/exchanges, and answering calls with product recommendations. Automotive knowledge and bilingual ability are a plus.