Parts Specialist: Customer-First Auto Parts Expert

O'Reilly Auto Parts; Sulphur (LA); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Competitive wages

401(k) with employer contributions

Medical, dental, & vision insurance

Job summary

O'Reilly Auto Parts in Sulphur, LA seeks a Parts Specialist to deliver high-level service to retail and installer customers and to assist store management with daily tasks. Bilingual candidates are encouraged to apply and will find growth opportunities within a strong promote-from-within culture.

The role involves greeting customers, assisting with merchandise selection, processing transactions, handling returns, and supporting various store operations.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must multitask, handling customers on the phone and in-store simultaneously.

Responsibilities

• Greet customers and assist with merchandise selection.
• Promote customer service programs (Hi-5, Low Price Guarantee, etc.).
• Assist professional customers and installers as needed.
• Handle cash transactions and returns per policy.
• Process phone inquiries including part lookups and quotes.
• Maintain cash drawer securely and process payments.

Skills

Customer service

Multitasking

Phone and in-store handling

Job description

O'Reilly Auto Parts in Sulphur, LA seeks a Parts Specialist to deliver high-level service to retail and installer customers and to assist store management with daily tasks. Bilingual candidates are encouraged to apply and will find growth opportunities within a strong promote-from-within culture.

The role involves greeting customers, assisting with merchandise selection, processing transactions, handling returns, and supporting various store operations.